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ANNUALLY WE DO
|
MONTHLY WE DO
- Personally visual inspects once a month
- Check post box if there are any invoice, receipt,bill or any mails to you
- Checkout of the interior and exterior of the Property
- Check the bathrooms, toilets, sinks etc. against any leaks to prevent
- Air all the rooms once a month
Visual check of the interior against pests and vermins
WHEN IT’S REQUIRED WE DO
- Provide reports on the condition of property via e-mail when necessary
- Payment of electric,water bills
- Arrange transfer to and from airport
- Representation you towards the insurance company regarding potential claims.
- Assistance advice& Tourist information service
- You can use our office when you need to mail, photocopy,etc.
- Help you decorate your house
- Gas, drinking water service
- Start and run automobiles to help keep the battery an engine running smoothly
- Provide cleaning service
- Provide laundry service
- Provide carpet cleaning service
- Help you with health care
- Buying Furniture & White Goods
- Help you with furniture shopping (with discounts)
- Help you make arrangements for a rental car to be waiting on your arrival
Tapu Homes Service is only for privileged Tapu Homes Customers.
Tapu Homes Service is free of charge for the first year of purchasing a property.
All services listed above for 240 Euro Annual Cost.
If you have special requests beyond this, you are of course welcome to contact us, and we will try to oblige.
- Key holding 365 days secure
Key Delivery & Collection Service
Keep one of your spare keys in our Office.
it is important that a set of keys is available at all times in order for easy access to the Property
This enables our staff to effectively carry out services on the property satisfactorily and within the allocated time frame key will be held securely in our office for the winter checks and cleaning etc.
Your keys will be kept in safe location and will be given to the person or company (furniture, air condition repair etc.) under your request
- Payments of your property tax
Property tax is %0.2 of the Property value can be paid twice a year in May and November . There will not be sent out any collection — it has to be paid to town hall. If this doesn’t happen there will be some penal interest.
Please note that the tax costs are not included in our price, We charge for paying the tax only. All invoice amounts will be taken off from your credit
- Arrange insurance for your Property& Arrange (DASK) obligatory eartquake insurance
Arrange earthquake, comprehensive buildings and contents insurance. Renew your insurance policy under your request.
In Turkey there is a legal obligation to insure your home against earthquakes. This insurance is called OBLIGATORY DASK INSURANCE. Tapu Homes Service can arrange all types of insurance that you will need.
We can cover buildings & contents insurance, earthquake insurance etc.
- Personally visual inspects once a month
We will visit your property every month, making a thorough inspection inside and out to ensure your property is in good order. These inspections will be followed up by monthly reports and digital photos emailed to you when necessary. If any problems within the property arise and may need work we will assess this and forward all the information to you with a quote if needed. We will check the Property with our Property check list we will email a report telling you date /time carried out and report of any faults if found.
- Check post box
- if there are any invoice, receipt, bill or any mails to you mail collection and forward if necessary
Your mail in Turkey will be collected and forwarded on to you if necessary at regular intervals.
Forwards any important mail and packages. Collecting your bills.
- Checkout of the interior and exterior of the Property
- Personally Property inspects once month,
inside & out, personally checking windows, ceiling, and water systems for possible leaks.
- Check the bathrooms, toilets, sinks etc. against any leaks to prevent
We will flush all toilets in your property so you won’t have any nasty smells to greet you from the drain system also we will check all rain water pipes to make sure any blockages have not occurred. Provide reports on the condition of the Property via email when necessary
- Air all the rooms once a month . Airing of the property — every month when unoccupied.
It is important if your property is unoccupied for any length of time to circulate the air to minimize any condensation and damp build up. We will open shutters and windows to air your property, flush toilets, run taps and showers to clear any stagnant water .We will make sure that your Turkish property is clean and tidy, testing appliances to make sure all are in working order — gas, electricity, security systems if applicable.
- Visual check of the interior against pests and vermins invasion
- The property will be checked for insect infestation every month
There ara many animals which might really look pretty in and around your house such as ants, baby mice etc.but you should know the reality that about all the pests and vermin which we find in our house will start to reproduce when they are just six to seven weeks old?
If you pose the essential counting knowledge of the maths then you will definitely know that how much trouble that these vermin and pests can cause because of their vast increasing numbers within a short span of time.
Dont worry we will focus on it and fix when this happens
- Provide reports on the condition of property via e-mail when necessary
During our monthly inspections. We will note our foundings to the Property check list,and send it to your e-mail address if there is any fault. Failures will be fixed under your request.
- Payment of electric,water etc.bills
Bill payments (electricty bill, water bill, property tax, payments) Monthly utility bills which include your water, electricity, buildings & contents insurance, earthquake insurance (DASK) and all other kinds of insurance can be paid on your behalf. Any additional bills to need to be paid can also be arranged.
Please note that the bill costs are not included in our price, We charge for paying the bill only. All invoice amounts will be taken off from your credit
- Arrange transfer to and from airport
we will be waiting for you or your guests at the airport and you will be chauffeur driven to your holiday home. It is the same tariff night or day and all drivers have proven reliability
Airport Service
- Airport transfer in one of our company vehicles
- Make arrangements for a rental car to be waiting on your arrival
- Make your own vehicle available on arrival
- Collect and return your vehicle to your home on departure
- Transport additional luggage
- Representation you towards the insurance company regarding potential
Antalya region is under minimum risk of earthquake katastrof but the other dangerous risks like fire storm are still exists. Also for smaller damages like broken glass, thieving etc. you don’t have to pack, buy tickets and fly to Antalya. We’ll arrive to your home ASAB and act like/as it were our own .Inform the gendarme and contact with the insurance company to get your claims for this service you have to give power of attorney to our company
- Assistance advice& Tourist information service
There is a very long list of activities you can experience in Turkey like Istanbul, Anatolian or Mediterranean tours.
Golfing, bowling, gym, horse riding- Hamam, saunas, Turkish baths, massages- Any special requests for special occasions Also you can be interested in extreme or relaxing holiday activities.
We will try to find out the right answers to any of your questions about Turkey starting with how, who, where ,when, why. Please do not hesitate to call us for any kinds of information.
✓ You can use our office when you need to mail, photocopy, etc.
- Help you decorate your house
Decoration: We help you to decorate your home. If you are looking for beds, sofas, chairs, garden tables, pool maintenance, decorative textile materials, curtains, carpets, we have them all for you to decorate your new home in Turkey. We work with professional decorators.
We are able to offer luxury furniture packages or individual items to all our customers. Dealing directly with furniture companies and the leading furniture makers in Turkey means prices are kept low and quality high.
We also have electrical appliances supplied by top makers and along with the beautiful Sole / bedding to ensure that our customers homes are furnished to the highest standard.
Our professional curtain maker ensures that all curtains are made and hung to perfection. This service will be charged from SALARIED CUSTOMER SUPPORT SERVICES price.
- Gas, drinking water service
We don’t have gas wire pipe system and we do not drink tap water in Turkey 20 kg. Gas bottles and 19lt.large water bottles are generally used through out Turkey when refill is needed please give us a call. We will forward your orders the same minute There will not be a possibility for missunderstanding your address or order.
- Start and run automobiles to help keep the battery an engine running smoothly
when we visite your home we’II start and run the engine if you have an automobile ,the engine has to be started once a month. This will help the battery to recharge and engine to oil.
- Arrange cleaning service
It takes approx. 6 to 8 hours drive and flight to arrive your home. You will be tired and sleepy. You deserve clean sheets and disinfected toilet to relax. We don’t have a cleaning team under our company. But/ we prefer to work with private/personal maids. We can arrange a perfect cleaning for your home or check if you already arranged one from your home to your holiday/summer home.
We remind you cleaning service is not free of charge.
- We Provide laundry service
- We Provide carpet cleaning service
- Help you with health care
We give Assistance in case of sickness and other emergencies
We serve as your local emergency contact for any health problems.
Your health is the most precious thing you own in your life. Turkey has got high standart hospitals and well educated doctors . There are big goverment and privat hospitals in our region.
if you are having a continuous illness or feel sick of weather changes and food differences do not hesitate to call us we will pick you up from your home and support you where to go and what to do. On emergencies you’ll picked up by an ambulance ASAP
Help you with furniture & white goods shopping (with discount cards)
Help you make arrangements for a rental car to be waiting on your arrival
Arrange telephone line / Internet
Help you get your residency permit
Legal advice
Help you to create a bank account
Forwards any important mail and packages
SALARIED CUSTOMER SUPPORT SERVICES
-If you request assistance to get your residency permit, You will be picked up from your home with our service car to Alanya Police Station.
-Arrange register your electricity and water meter connection o your name. We will do the paperworks (If Power of ottorney was not given) you have to sign at both electricity and water companies. You will be picked up from your home with our service car to Alanya both electricity and water companies.
-Participate in owners meetings on your behalf If power of otterney given.(once a year, for 2 hours additional charged at 50€ extra 15€ per hour after the first 2 hours)
-Notary public assistance, You will be picked up from your home with our service car to Alanya (for 2 hours additional charged at 50€- extra 15€ per hour after the first 2 hours)
-Finding Lawyers which is profession on your trouble , arrange and manage meetings with the lawyers. You will be picked up from your home with our service car to Alanya (for 2 hours additional charged at 50€- extra 15€ per hour after the first 2 hours)
-Furniture shopping service with Tapu Homes discounts You will be picked up from your home with our service car to Alanya (for 2 hours additional charged at 50€- extra 15€ per hour after the first 2 hours)
Notes:
-You will be picked up from your home by our service car. We will bring you back to your home when you are finished.
— Minimum payment will be 50 euro even if the service ends less than 2 hours.
-15 euro per extra hour will be charged after the first 2 hours.
-Additional costs like taxes etc. are not included to service price.
-Arrange satellite connection to your home 20€
-Verbal translations for purchases or services 20€
-Repairs renovations : Will be priced after an inspection.
-Swimming pool maintenance: Will be priced after an inspection.
-Garden maintenance : Will be priced after an inspection.
-Written translations : Will be priced after an inspection.
Tapu Homes Service Contract
